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Return & Refund Policy

Warranty for manufacturer defect only and Good sold are not refundable.

* Warranty for manufacturer defect only.You can return your purchase for up to 7 days from the date of purchase. No returns will be accepted after 7 days. All returns must be in good condition and all original packaging must be in place for new replacement to be issued. Not returnable will be issued if the product shows signs of use. Our guarantee does not cover accidental damage or wear of product caused by customer. Customer will need to bear the shipping fees for sending back or returning the item to us. However, we will pay the shipping fees to send back the replacement item to you.

The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any replacement or refund. Trendz Waterproof Malaysia will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their replacement within 7-10 days after the confirmation. 

Note: Terms and condition stated in our website applies to all buyers, customers and visitors therefore must read clearly before purchase. You're bound and agreed by these terms and conditions once your order is done and purchased. Terms and conditions stated in our website also applies to all visitors and users of

Please contact us at [email protected] if you have any questions or doubts.


From: Trendz Waterproof Malaysia

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